Return Policy

Glen's Return Policies allows return with a receipt within 30 days of purchase*.  Items returned with a receipt will be exchanged or refunded at the original purchase price plus applicable sales tax.  Shipping charges are not refundable.

Items returned without a receipt will be processed at the lowest sale price plus applicable sales tax.  Such items may be exchanged fo the same product or returned for merchandise credit.


Glen's reserves the right to limit or decline returns and exchanges.  A valid government photo ID may be requested to authorize the retrun where permitted.  This warranty gives you specific legal rights.  You may also have other rights within your state.  Certain items may only be returned to our retail store where legally permissible. 
Other restrictions may apply.

Website Purchase Returns

Fill out the "Return Form" on your packing list and choose one of the following ways to make a return or exchange. If you have misplaced or lost your packing list, please call us at 1-888-525-1201 for assistance.

- Use your "FedEx or UPS Returns Prepaid" label on your packing list. The return shipping charge will be deducted from your merchandise credit or refund.

- Use the shipper of your choice. For your protection, insure the package for the full value and send to:
Glen's Army Navy Store
701 NW 4th Street
Grand Rapids, MN 55744


- Return items with your packing list to our store in Grand Rapids, Minnesota. Present a valid photo ID which will be used in a manner consistent with State and Federal laws for the purpose of authorizing returns. (Valid ID's include Drivers License, State-issued ID, U.S. Military ID and Passport.)

RETAIL STORE PURCHASE:
Take your items to our Store and present a valid photo ID which will be used in a manner consistent with State and Federal laws for the purpose of authorizing returns. (Valid ID's include Drivers License, State-issued ID, U.S. Military ID and Passport.)

You may also return any item to the address listed above, including a return form and a copy of your receipt.

GIFT RETURN:
If you need to return a gift, print a return form and return it to the address listed above or or Grand Rapids, Minnesota store.